Showing posts with label DVD. Show all posts
Showing posts with label DVD. Show all posts

Wednesday, January 11, 2012

Movies for Escaping a Desert Island

I’m a little bit late with this topic, but I was offline for several days, so why don’t you give me a break?

It seems that Friday was Matt Zoller Seitz’s last column for Salon.com before he became television critic for New York Magazine. As a finale slideshow, Seitz chose the topic “movies for a desert island,” and detailed his list of ten films, one short, and one series of television that he would keep as entertainment if he was stranded on a desert island with “an indestructible DVD player with a solar-recharging power source.”

Seitz prompted his readers to come up with their own lists, and I clicked into the comments section to see some of them. “Part of the fun of this exercise,” Seitz wrote, “is figuring out what you think you can watch over and over, and what you can live without.”

For me, though, the main part of the fun, and perhaps the frustration, of watching other people undertake the exercise was rediscovering how differently my mind approaches entertainment, as compared with most of the people around me. I can’t say that I took the time to dream up my list of twelve pieces of visual media, but I’m sure that mine wouldn’t have looked a thing like the others.

It may well be that I’m missing the entire point of the exercise, and applying a kind of logic to it that has no place in such purely academic challenges. But I can’t get past the fact that for me, the phrases “desert island films” and “current favorite films” do not mean the same thing. And that’s all that I seemed to be seeing in the author’s and the commenters’ lists. They were lists of a dozen items that each person thought he or she would find endlessly entertaining; a dozen things that would distract the person from the monotony and desperation of his surroundings. I simply can’t help extrapolating from the hypothetical and concluding that each person who participated in the exercise took it for granted that he was resigned to the fate of being trapped on a desert island for an indeterminate length of time, and possibly forever.

“Best to make the most of it, and see that I have some of my favorite entertainment on hand, so I can be as happy as possible while I’m here.”

Even in an utterly unrealistic hypothetical, I can’t take that attitude. It doesn’t reflect the way that I engage with media. I love film, but I hate escapism. I can’t think of a thing that I’ve watched on my own accord that I didn’t watch with an eye towards relating it to my own life and circumstances, or learning more about the world through it, and generally using it as a surface for reflection.

It would be no different on a desert island. So if I had access to a visual media there, I would damn well want it to be media that reminded me of my surroundings and circumstances, rather than distracting me from them, and that motivated me towards the goal of either getting the hell off of a desert island or building an idealized society on one. That’s not to say that the films I choose would have to have identical settings, but they would have to all possess themes that seemed personally significant, whether about freedom, or emotional fortitude, or encroaching insanity.

The closest thing that I saw to that line of thinking was that several commenters included The Matrix in their lists. I could see watching that in any circumstances wherein my freedom was constrained (i.e. the only circumstances I have known), because it’s explicitly about getting free by being in touch with reality when forces around you are compelling you to flee from it. But as far as Seitz’s challenge was concerned, I think that based on the content of the rest of their lists, those commenters chose The Matrix because it was an entertaining sci-fi action/adventure film that they had thoroughly enjoyed when they were younger.

Am I making unfair assumptions about the motivations of the respondents to the exercise? They could each find the content of their chosen films so personally poignant that they give them hope when things seem most hopeless. They might choose comedy and pure entertainment because they know they will function better towards some greater end if they can laugh and feel good amidst everything else. I don’t think that’s it, at least not on the whole. In response to one person placing Groundhog Day on his list, another commenter questioned the selection. “Don’t you think that would hit a little too close to home on a desert island?” he asked.

It’s still hard for me to accept, but apparently hitting close to home is not something that other people want in film and television. I, however, want little else. It sounds narcissistic, but if something isn’t in some sense about me, it isn’t worth watching.

I’m not sure what would qualify if I was on a desert island, though. I’ve never been there, so I don’t know what would speak to me. I’ll stick with The Matrix unless I come up with a better ten. I’d probably include some sort of nature documentary, likely Winged Migration, to put me more in touch with what beauty I would still have access to on my island. Perhaps I’d include Powaqqatsi as a way to remind myself both of the beauty that’s possible in the habitation of natural settings and of the beauty that I’d left behind in the rest of the world. Cast Away might make the list because even though it’s far from being one of my favorite films, it very well might become that when I’m in practically the exact same situation.

The only thing I can say with fair certainty, though, is what my television series would be. With its theme of resisting the circumstances in which one feels trapped, no matter how overwhelming they are, I think The Prisoner would be as poignant for me on an actual island as it is on the metaphorical island on which I now live.

Now, would you like to rethink the question for yourself? What films would you want with you if you were stranded on a desert island, could watch movies, but still cared about the fact that you were stranded on a desert island?

Tuesday, December 20, 2011

Entertainment Without Experience

I still rent movies in the form of physical DVDs, because I like to feel personally engaged with the media that I consume. When I decide to watch a film, I settle myself in front of the television, usually with dinner on my coffee table. As it is now winter, a movie usually means swaddling myself in a blanket and seeing that a pot of hot tea is near at hand. Food and drink are my only distractions, and far from being genuinely distracting, they usually enhance my enjoyment of two hours or so of closely watching a film. I am perhaps too obsessed with small rituals, but many of my activities do require suitable circumstances, and I am rather proud of that fact. It makes me feel as if I am getting the fullest sense of fulfillment from whatever I am doing, even if it is something as banal as watching a television screen alone in a dim room.

Some of the DVDs that I rent begin playback with a commercial for “Blu-Ray with digital copy,” and thus give me what I think is a glimpse of the exact opposite of valuing direct engagement with activities and their settings. Digital copy is a service that allows you to download a copy of a Blu-Ray disc you’ve purchased to your laptop, smart phone, or other electronic device, because apparently there is significant demand for high-definition entertainment on the go. The demand does not actually surprise me, but I thought such demand was already fulfilled by a product called everything that exists in the real world.

The commercial for Digital Copy includes a housewife addressing the audience and explaining that her family loves movies, but they just aren’t always home to enjoy them. Since she speaks directly to me through the fourth wall, I think it’s pretty unfair that I can’t talk back to her, because I have questions. If your family isn’t home to watch movies, it’s probably because they’re out doing other things, right? Why, then, would they perceive any need for electronic entertainment? Do you want to be able to keep up with the Kardashians when there’s a lull in your child’s recital and she’s not actually on stage? Is a basketball game not exciting enough if you can’t squeeze in a couple scenes from Die Hard between periods? If you’re not always home to watch movies, just wait. Movies are specifically for when you are at home.

If you think those aren’t the sort of circumstances to which the woman was referring, you haven’t seen the commercial, because one of the examples that it actually depicts of Digital Copy in use is a boy sitting on a bench outside at a basketball court, dressed in athletic wear, watching a movie while two other boys play basketball behind him. This scene is offered essentially without comment, and it frightens me to think that that might mean that other people are not baffled by it, as I am. I look at it and I see a product being advertised by showing something fun happening off in the background, where the product is specifically not being used.

The best possible explanation I can give for such a scene is that the advertisers are trying to convey that the solitary boy has something to do while he waits for one of his friends to rotate out of the game. But that’s hardly better than suggesting that the kid just watch a movie instead of participating in the other activity in the first place. Our participation in the world around us requires more than just phasing in when action is required of us. In the case of a basketball game, what about cheering on your teammates? It’s not irrelevant that there are other people on the court, and it’s easy to imagine that they may be offended to see that you need to delve into fantasy while they’re in the game. What about watching your opponents to gain some insight into their technique, strengths, and weaknesses? What about just enjoying the game itself as a form of entertainment? If you can’t be bothered to do any of that, and would rather load up a movie while you’re just waiting your turn, I can’t draw any conclusion except that you’re no more than half-invested in the activity in the first place, and probably shouldn’t be bothering with it at all

Still, at least in the basketball scenario the interaction between people is secondary. The same cannot be said about raising one’s child, which is a major part of the commercial. The ad returns to a mother’s narration, and she explains about how digital copy allows her to get more accomplished while she entertains her child. As an illustration of this, we see her grocery shopping while her small child sits in the back of the shopping cart staring at a handheld gaming device or some such. I can’t help but bristle at the woman indicating that she believes her job as a mother is to entertain her child, rather than to invest herself in raising it.

It seems to me that it’s a terrible parental attitude if you think of your child as an obstacle that you have to overcome while you go about your daily routine. I still distinctly recall working on the floor in a retail store and hearing a child screaming at the other side of the aisle. It wasn’t crying, or screaming about anything in particular, it was just making a rhythmic, piercing noise that carried throughout the building. It went on for minutes, and as the child was in my line of sight, I could see that it’s mother was standing beside the cart in which the child was sitting, and was going about her shopping while plainly ignoring the noise. At one time, society might have faulted that mother for failing to intervene with her child’s bad behavior, and teach it why what it was doing was wrong. Now it is apparently coming to be accepted that the solution to such a problem is not parenting, but technology. I wish it was better recognized that that alternative serves the parent, but never the child.

Ever since the advent of television, parents have apparently treated home entertainment as a way of ignoring their children. It’s flawed thinking that guides a parent to suppress her child’s impulse to act out with technological distractions, rather than correcting that behavior. But even if the child has no such impulse, it’s flawed thinking that guides a parent to offer distractions lest the child be bored. Your everyday interactions with your own children are perhaps more valuable than the activities into which you specifically intend to include them. There are a lot of things that kids need to learn about the adult world – the real world – as they’re growing. By instructing him to watch Finding Nemo for forty minutes while she shops for groceries, the hypothetical mother in the digital copy commercial is missing numerous important opportunities to teach her child about nutrition, about money and budgeting, about etiquette and social interaction. I would be surprised if the ascendant tendency to keep children’s attention distant from parental activities did not retard their social development over time.

But what’s retarded social development if the entire social structure is changing so as to no longer expect direct interaction? I find that with every passing year there is a larger proportion of people who are shocked, frightened, or personally offended by being spoken to by someone they don’t know personally. I see more people going out of their way to avoid eye contact with strangers on the street. I still don’t have an iPod, and remember being upset by seeing them gain prominence to such an extent that I came to naturally expect people to be walking around with their ears plugged at all times. And that doesn’t just bother me because it prevents people from hearing the voices of those who might otherwise have spoken to them. What really makes me pity the perpetually distracted is that it prevents them from hearing the entirety of the world’s day-to-day sound. To me, that remains an important part of human experience. It puts your life in context with where you are, and assures some measure of diversity of perception, beyond that which you personally seek out for entertainment.

I witnessed the ascent of the iPod and saw it as the end of natural hearing, and now with the growing access to television and film in all times and place, I feel that I’m witnessing human beings sacrificing the sense of sight, as well. Amidst this constant change, it’s very easy for me to envision current trends as leading eventually to some dystopian future, wherein human beings are constantly plugged into electronic distractions that assure productive complacence and see that nobody ever looks at the sky or listens to a bird song. Honestly, it’s gone so far in that direction that someone thinks the TV Hat is a good idea. Sure, the thing looks utterly laughable, but it also looks like something we would have laughed at as ridiculously over-the-top and implausible if we saw it as part of a depiction of the twenty-first century in a science fiction film from the eighties.

I live a painfully dull life. Few things could be more tragic to me than the thought that in the future, my insular, impoverished existence may be more experience-rich that that of most everyone else, as they’ll all be so accustomed to constantly having something to watch or listen to that they’ll never be fully present to anything they do in this enormously diverse world. The demands for constant entertainment passed the threshold of ridiculousness for me a long time ago. Will there ever come a breaking point when the rest of society agrees that the demand for distraction has outstripped the number of things there are to be distracted from? Or will we keep following the same trends until distraction itself becomes the entirety of our experience?

Monday, September 19, 2011

Now I AM Mad at Netflix

You know, I actually defended Netflix when it originally announced its price increase. Admittedly, part of the reason was that I have an emotional attachment to physical media, and although I recognized that separating the pricing was a move toward discouraging the DVDs by mail service, I determined that it wouldn’t harm that side of the business artificially. I figured that people with the money would hang onto both services and demonstrate the continued relevance of both media that you can hold in your hand and the United States Post Office. I also supposed that certain people like me would cast a vote in favor of those things by keeping only that service. I think Netflix discovered, to their evident chagrin, that I was right.

And in a move that will become a prominent case study in future business textbooks, the solution that they decided upon in response to unexpectedly negative customer feedback was to issue an arrogant non-apology while pushing the original idea to a further and more alienating extreme. Instead of simply retaining two price structures for different services and letting customers demonstrate their demand within the existing business model, Netflix will now be separating the two services into two completely separate businesses, with separate billings, separate websites, separate ratings information, even separate brand names, and ultimately completely separate customers.

In a replay of the July chorus, the response from customers and persons with common sense about how a business should operate has been overwhelmingly derisive. The perfectly obvious complaint is that the company is making it impossibly difficult for customers to utilize the dual service that they have already had access to. The Oatmeal quickly responded with this cartoon: http://theoatmeal.com/comics/netflix. One of the thousands of commenters on the Netflix blog post compared this move to separating phone service into a company devoted to talking and one devoted to listening. References to New Coke abound. People are predicting still more declines in the stock value of the company.

In his post, Netflix CEO Reed Hastings explained, no doubt disingenuously, that the complete severance of the DVDs by mail portion of the business is aimed at allowing management teams for each business to focus completely on their own needs, thereby helping the DVD portion to survive for longer. Now, I have no formal education in business management, but I’m pretty sure that it’s possible for a company and a subsidiary company to be managed separately, but share billings and retain user interface that is already well in place. Even if the creation of a separate site was deemed necessary for clarity’s sake or simply for the sake of a symbolic fresh start, I find it impossible to believe that Netflix couldn't have designed two separate sites that share ratings and reviews from customers who have accounts with both.

I call absolute bullshit on Hastings’ claim that he wants the DVDs by mail service to be around for as long as possible. Completely and unnecessarily divorcing the two services forces customers to choose one or the other. They are trying to deliberately, perhaps artificially, reduce demand for the portion of their business model that involves an investment of physical resources. And if that fact isn’t evident simply from the effort to sequester the older service away from the newer, they’ve even given it an awful, awful new name. The red envelope will now bear the name “Qwikster,” a name which I can only imagine was artfully designed to imply obsolescence.

The new brand remains true to the original by having two syllables and in no other way. Those two syllables combine two assaults on the durability and desirability of the business into one absurdly shitty name. To start with the more obvious act of sabotage, I would say that Netflix’s marketing department attached the suffix “-ster” to the new brand explicitly to place it in the company of businesses that are already defunct and to make it feel at home there. “-ster” was commonly attached to web business names about a decade ago, and has never been used with anything new that had a shot at being successful since then. Napster and Friendster still exist, as far as I know, but nobody cares, nobody really uses them, and the prospects for them growing in the future are slim to nil. By making the older half of their business of a piece with these oldsters, Netflix is transparently broadcasting the fact that it perceives Qwikster to already be in the same position of neglect, or that they want it to be.

More likely the latter given the other half of the brand. “Qwik,” Mr. Hastings helpfully informs us, is supposed to refer to the quick delivery offered to customers. So in order to promote the longevity of their premier service, they’ve chosen to emphasize the one feature by which it pales in comparison to the company’s other brand, which is now being put forth as a competitor. I’ll say a lot in praise of the DVDs by mail service, but by modern standards, quick it is not. The Netflix marketing team seems to be banking on the idea that every time they read the name on that little red envelope, the word “quick” will be on their minds and they’ll think, “Gee, I wouldn’t have had to wait a day for my entertainment if I had just chosen another title that’s available to stream online and watched that instead.”

Despite the strengths that they could have emphasized, they instead chose to create a new brand identity based on the one modest weakness that will repel all the shortsighted customers who can be trained to value convenience over quality. They could have called it PickFlix, or ClearFlix, or Doesn’t-rebuffer-or-increase-strain-on-your-ISP-Flix. Or they could have just called it Netflix Mail. But they went with Qwikster. They may as well have just called it Waitster and made the logo a cartoon of a guy looking at his watch while getting older. This goes beyond bad branding. It was never intended to be good branding. Reed Hastings wasn’t caught off guard by the blowback he received today; he was counting on it. As far as I can tell, his attitude is that anyone who still wants his company to mail them any of their 100,000 DVD titles can fuck right off. Go check some other dead and decaying websites, then put on a big band LP and type a letter to the editor on your Smith-Corona, you dinosaurs. Reed Hastings is too plugged in to the rapid changes of the modern market to stop and give a shit about whether you still want what he was offering you back when his company’s stock was more valuable and you were paying less.

I suppose that given the theme of this blog, I should give Hastings my respect. He’s trying to force a breaking point. But it’s a decidedly negative breaking point for most people concerned. If we accept the shitty deal he’s giving to his loyal customers, we demonstrate that decreased quality and selection is okay as long as we get our poor, limited goods quickly. On the other hand, we could spin this breaking point in our favor. I’ll be curious to see how many more subscribers they’ve lost after another month. I’m not sure how I’m going to respond yet. Netflix has been my only reliable source of entertainment for some time. The price hike hasn’t taken effect for me yet. I was planning on just keeping the DVD side, but now I’m not sure whether to support Qwikster despite the fact that it’s designed to dissuade support and is owned by someone who’s happy to treat his customers like gullible fools, or to try to find something else.

I actually didn’t know that Blockbuster had changed to a monthly subscription model. When did that happen and why wasn’t it four years ago? There’s also apparently something called Green Cine, which doesn’t have much of a site but seems well-priced and is uniquely focused on independent and classic titles. There might also still be one privately owned DVD rental store in my area. That could be neat in light of my nostalgia for physical media. I don’t think I’ve gone inside a building to rent a film since I was a kid.